Peer support that demonstrably works.

We are experts in peer exchange. Using proven methods grounded in science, we bring together the people affected and their families within your organisation. That way you reach more people, more effectively and with the resources you have.

“A safe and effective peer programme that creates genuine exchange and mutual support.”Christina Eberle, Cystic Fibrosis Switzerland

Organisations working with restful

Krebsliga Demenzworld MucoConnect Procap SVMB Inselspital Stiftung Cerebral SVAMV Spitex Kriens SF BFK

What you get

Added value for your organisation and your members

For your patient or self-help organisation

A new programme that works and proves its impact

  • Reach more peopleA modern, professional programme under your name and brand that reaches members where they are. On secure, scalable infrastructure in Switzerland that grows with your peer community.
  • Prove your impactReports from day-to-day operation, for your board, foundations and funding reports.
  • Predictable effortClear steps, clear roles and a budget you know in advance. We take care of the technology, hosting and maintenance.
For your members and target groups

Finding someone who understands what it’s like

  • Thoughtfully matchedProfessionals suggest a person with a similar experience. Not chance, not an algorithm alone.
  • Protected and anonymous if preferredMembers decide for themselves what they share.
  • Whenever and wherever it suitsOnline and from anywhere, including between appointments and alongside care, work or family.
Home page of Demenzworld’s peer programme
Runs under your name, restful stays in the background.

We run the platform for you, including hosting, maintenance and further development. Your members see your logo, your colours, your address.

See the platform →

Method & evidence

Evidence-based, not just well-meant

We base our work on research and measure impact on an ongoing basis. Two meta-analyses show what peer support can achieve: in prevention and when living with an illness.

Meta-analysis · 2025

Digital peer support clearly improves mental health and moderately improves physical health, including as prevention.

73 studies on mental health and 47 studies on physical health were analysed. The authors see it as a scalable, preventive intervention.

Yeo, Fortuna, Lansford & Rudolph (2025)The effects of digital peer support interventions on physical and mental health: a review and meta-analysis. Epidemiology and Psychiatric Sciences, 34, e9Open study ↗
Meta-analysis of randomised trials

Peer support relieves depressive symptoms significantly better than usual care.

7 randomised trials with 869 participants. Compared with group cognitive behavioural therapy, there was no significant difference.

Pfeiffer, Heisler, Piette, Rogers & Valenstein (2011)Efficacy of peer support interventions for depression: a meta-analysis. General Hospital Psychiatry, 33, 29-36Open study ↗

Where you stand

Where do you stand?

Choose what fits best, and we’ll show you how we would get started together.

Which best describes your organisation?

You are starting from scratch

We work out with you whether and in what form a programme suits your organisation, and build it with you step by step.

Our approach

  1. Clarify target group, goals and resources
  2. Choose a proven format from our playbook
  3. Set up the platform in your branding
  4. Train coordinators and support the pilot

First step: We start with a needs analysis with you and with the people affected.
Result: A new programme that suits your organisation, with the first matches in the pilot.

Your community runs offline

We add a digital component to your existing programme, so that people who can’t take part today can join too.

Our approach

  1. Analyse who takes part today and who is missing
  2. Add a digital format that suits your groups
  3. Involve existing volunteers and people affected
  4. Let offline and online work together

First step: We start with a review of your current programme.
Result: Reach more people without giving up what works.

Your programme is stalling

We take a close look with you at where things get stuck and refocus the programme in a targeted way.

Our approach

  1. Evaluate participation, matching and processes
  2. Identify the sticking points together and set priorities
  3. Adapt format and platform in a targeted way
  4. Ease the load on coordinators with clear processes

First step: We start with an evaluation of your existing programme.
Result: A programme that gets used, and coordinators with more breathing room.

You want to show impact

We make visible what your programme achieves: with an established impact measurement tool developed specifically for peer work and based on common standards such as quality of life (QoL).

Our approach

  1. Define impact goals and suitable indicators
  2. Integrate the measurement tool into your existing programme
  3. Analyse and interpret data from day-to-day operation
  4. On request: study design and publication as a commissioned service

First step: We start with clarifying your impact goals.
Result: Robust findings on impact, for your board, foundations and funding reports.

Christina Eberle

“In restful, we found a partner who understands our vision: connecting people affected and their families as equals. Working together to develop the exchange platform for people with cystic fibrosis was professional and collaborative throughout. The result speaks for itself: a safe and effective peer programme that creates genuine exchange and mutual support. I can recommend restful as a development partner without reservation.”

Christina EberleManaging Director, Cystic Fibrosis Switzerland (CFS)

Frequently asked questions

What organisations want to know first

How much does a peer programme cost?

That depends on the format, the size of your target group and the level of support you want. The best way to find out is together: book a no-obligation intro call, after which you will receive a concrete quote for setup and operation. We will also look at which funding options are available for your project.

Do we need in-house IT expertise?

No. restful takes care of the platform, hosting, maintenance and further development. You need one person to coordinate the programme. We train them.

How much work stays with us?

Your organisation provides one person for coordination. They review new requests, match suitable peers and are the point of contact for your members. How much time this takes depends on the size of the programme. We clarify the effort together during the pilot.

Who owns the data?

The programme belongs to your organisation. We process your members’ data on your behalf, in line with the Swiss Federal Act on Data Protection (FADP), and use it only to operate the programme and for the agreed reporting. Members decide for themselves what they share and can remain anonymous. You receive anonymised reports.

Can we fund the programme through third-party funding?

Often, yes, for example through foundations or funding programmes. One example is the “Prevention in Healthcare” project funding of Health Promotion Switzerland, which funds the Swiss Sleep Circle. We explicitly support you with this: with fundraising as a service, we can take over the search for suitable funders, the concept and the application. Melanie Spescha brings the necessary experience as a fundraising expert. In an intro call, we will look together at which options suit your programme.

Raphael Reber

Let’s talk!

Raphael ReberStrategy & partnershipsEmail

Let’s talk about your project

Over coffee in Bern or on a video call: we are happy to take time for your needs and questions. Book a no-obligation intro call with Raphael directly.

Book an intro call (opens in a new window)