Home · Industry and patient advocacy

For industry and patient advocacy

Building patient communities, independent of any product.

For patient advocacy, we build communities around a condition, not a product. People affected find exchange and support, and you gain a deeper understanding of their everyday lives.

What an independent community gives you

Patients want exchange, not advertising. When a community is independent and belongs to the people affected, trust grows, and with it an honest view of everyday life with the condition.

Book an intro call
Understanding how people affected are really doing

Voluntary, anonymous surveys in the community reveal everyday burdens and needs beyond clinical endpoints. Repeated over time, they make changes visible.

Credible through independence

Drug-agnostic, with no influence on what is discussed. Roles, multi-sponsor funding and visibility are agreed in writing and transparently. This protects the people affected and your reputation.

Access to patient organisations

We open up access to patient organisations that co-own the programme. We bring experience from working with 13 organisations in the Swiss health and social sector.

Patient education that lands

Knowledge about the condition, combined with the lived experience of peers: people affected learn from others who faced the same questions. This strengthens self-efficacy.

Internationally scalable

Platform, moderation and peers from a single source: multilingual, for national rollouts and scalable internationally, with one consistent point of contact.

Facts and figures

Why it’s worth it

Access to organisations

restful works with 13 organisations in the Swiss health and social sector and opens the way to patient organisations and the people affected.

Scientific support and active impact reporting

Reviewed evidence on 7 topics, accompanying research with a university and regular reporting on the programme’s impact.

Professional project setup with an established partner

Clear roles, proven processes and one consistent point of contact, from the first conversation to operation.

restful works evidence-based and methodically

Based on literature reviews
Accompanying research with a university
Swiss data protection (FADP)
13 partner organisations
Our principle

Independence is non-negotiable for us. The programme belongs to the people affected, not to a product.

Scientific evidence

Evidence-based, not just well-meant

Evidence · Digital support

Digital peer support clearly improves mental health and moderately improves physical health, including as prevention.

Yeo et al., 2025, meta-analysis ↗ Evidence on Digital support →
Where our experience comes from

We work with 13 organisations in the Swiss health and social sector, from patient organisations and leagues to professional associations, hospitals and home care. We bring experience from this work without naming individual organisations here.

FAQ

Frequently asked questions

How is independence ensured?

The programme is drug-agnostic. Your company has no influence on what is discussed and no access to personal data. We agree on roles and responsibilities together in writing at the outset.

Does our company see personal data?

No. You only receive anonymised, aggregated reports. Surveys are voluntary and anonymous.

What insights do we get from the community?

Aggregated figures on use and wellbeing and, if agreed, the results of voluntary surveys. What is analysed is decided together with the patient organisation. Conversations remain confidential.

Is our company visible in the programme?

We decide that together. What matters to us is that your company’s role is transparent to participants and that the programme does not come across as promotional.

Who is our contact person?

Lona Gaugler, Industry Lead at restful, with a background in oncology and molecular medicine. She supports projects with industry from the first conversation to operation.

Lona Gaugler

Let’s talk!

Lona GauglerIndustry LeadEmail

Let’s talk about your project

Over coffee in Bern or on a video call: we are happy to take time for your needs and questions. Book a no-obligation intro call with Lona directly.

Book an intro call (opens in a new window)

restful in other settings