Home · Industry and patient advocacy
Building patient communities, independent of any product.
For patient advocacy, we build communities around a condition, not a product. People affected find exchange and support, and you gain a deeper understanding of their everyday lives.
What an independent community gives you
Patients want exchange, not advertising. When a community is independent and belongs to the people affected, trust grows, and with it an honest view of everyday life with the condition.
Book an intro callUnderstanding how people affected are really doing
Voluntary, anonymous surveys in the community reveal everyday burdens and needs beyond clinical endpoints. Repeated over time, they make changes visible.
Credible through independence
Drug-agnostic, with no influence on what is discussed. Roles, multi-sponsor funding and visibility are agreed in writing and transparently. This protects the people affected and your reputation.
Access to patient organisations
We open up access to patient organisations that co-own the programme. We bring experience from working with 13 organisations in the Swiss health and social sector.
Patient education that lands
Knowledge about the condition, combined with the lived experience of peers: people affected learn from others who faced the same questions. This strengthens self-efficacy.
Internationally scalable
Platform, moderation and peers from a single source: multilingual, for national rollouts and scalable internationally, with one consistent point of contact.
Facts and figures
Why it’s worth it
Access to organisations
restful works with 13 organisations in the Swiss health and social sector and opens the way to patient organisations and the people affected.
Scientific support and active impact reporting
Reviewed evidence on 7 topics, accompanying research with a university and regular reporting on the programme’s impact.
Professional project setup with an established partner
Clear roles, proven processes and one consistent point of contact, from the first conversation to operation.
Examples in practice
Communities already up and running




restful works evidence-based and methodically
Independence is non-negotiable for us. The programme belongs to the people affected, not to a product.
Scientific evidence
Evidence-based, not just well-meant
Digital peer support clearly improves mental health and moderately improves physical health, including as prevention.
Yeo et al., 2025, meta-analysis ↗ Evidence on Digital support →We work with 13 organisations in the Swiss health and social sector, from patient organisations and leagues to professional associations, hospitals and home care. We bring experience from this work without naming individual organisations here.
FAQ
Frequently asked questions
How is independence ensured?
The programme is drug-agnostic. Your company has no influence on what is discussed and no access to personal data. We agree on roles and responsibilities together in writing at the outset.
Does our company see personal data?
No. You only receive anonymised, aggregated reports. Surveys are voluntary and anonymous.
What insights do we get from the community?
Aggregated figures on use and wellbeing and, if agreed, the results of voluntary surveys. What is analysed is decided together with the patient organisation. Conversations remain confidential.
Is our company visible in the programme?
We decide that together. What matters to us is that your company’s role is transparent to participants and that the programme does not come across as promotional.
Who is our contact person?
Lona Gaugler, Industry Lead at restful, with a background in oncology and molecular medicine. She supports projects with industry from the first conversation to operation.

Let’s talk!
Lona GauglerIndustry LeadEmail
Let’s talk about your project
Over coffee in Bern or on a video call: we are happy to take time for your needs and questions. Book a no-obligation intro call with Lona directly.
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